B2C — WE SERVICE
Medical Travel Consulting.
Practical Localization.
We provide practical medical travel consulting and hospital coordination for international patients visiting China, including appointment communication, medical charge investigation, visa assistance, interpretation and localization support.
INBOUND MEDICAL SERVICES
One point of coordination.
International customers may face language, scheduling and communication challenges when arranging medical services in China.
China B2B Link can provide practical consulting, hospital coordination and localization support around the customer's own medical provider or hospital.
Our role is to help make the process clearer, better organized and easier to navigate.
WHAT WE CAN SUPPORT
Coordination around the journey.
Hospital Coordination
Practical coordination with hospitals and relevant departments, including appointment communication and non-clinical information support.
Medical Charge Investigation
Assistance in understanding and investigating hospital charges, bills, fees and related non-clinical cost information.
Visa Assistance
Practical information and coordination support for customers arranging visas connected with medical travel to China.
Interpretation & Localization
Interpretation and local communication support to help international customers communicate effectively with Chinese service providers.
Interpretation Devices
Provision or coordination of suitable interpretation and translation devices for customers who need additional communication support.
Medical Information Consulting
Practical consulting and information support related to medical services in China, without providing diagnosis or direct medical care.
WHY IT MATTERS
Medical travel is more than a medical visit.
For an international customer, communicating with hospitals and understanding the practical information around medical services in China can be challenging.
Our purpose is to help customers coordinate with the appropriate providers, understand relevant information and communicate more effectively across language and cultural differences.
We provide consulting, coordination and localization support — not diagnosis, treatment or clinical decision-making.
OUR APPROACH
Clear from the first conversation.
Understand
Understand the customer's needs, timing and practical requirements.
Coordinate
Communicate with the appropriate service providers and local partners.
Prepare
Organize agreed schedules, information and practical arrangements.
Support
Provide agreed local coordination during the customer's visit.
IMPORTANT
China B2B Link provides medical travel consulting, hospital coordination, medical charge investigation, visa assistance, interpretation and localization support. We do not provide medical diagnosis, treatment, surgery, prescriptions or other direct medical care. Diagnosis and treatment remain the responsibility of appropriately licensed medical professionals and the customer's selected provider. Service scope is agreed on a project-by-project basis.
START A CONVERSATION
Planning a medical visit to China?
Tell us what kind of practical support you need. We can discuss the situation, clarify the scope and determine whether we are able to assist.
Request Support →